Welcome to Full-Bio.com. These Terms and Conditions govern your use of our website and webshop. By browsing Full-Bio.com, creating an account, or placing an order, you agree to these Terms and Conditions.
Full-Bio.com is an online webshop that sells tea and related products.
1. General Information
These Terms and Conditions apply to all visitors, customers, and users of Full-Bio.com.
By using this website, you confirm that you are legally capable of entering into a binding agreement and that the information you provide during checkout is accurate, complete, and up to date.
2. Products
Full-Bio.com sells tea and related products through its online shop.
We make reasonable efforts to display product descriptions, images, ingredients, quantities, prices, and availability accurately. However, slight differences may occur due to packaging changes, screen settings, supplier updates, or product improvements.
Product images are for illustrative purposes only. The actual product may vary slightly from the images shown on the website.
3. Product Information and Use
The information provided on Full-Bio.com is for general informational purposes only.
Tea products sold on Full-Bio.com are not intended to diagnose, treat, cure, or prevent any disease. Any health-related information, if provided, should not be considered medical advice.
Customers with allergies, medical conditions, pregnancy, breastfeeding concerns, or who are taking medication should read product information carefully and consult a qualified healthcare professional before use.
4. Orders
When you place an order on Full-Bio.com, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email. This confirmation acknowledges that we have received your order, but it does not guarantee acceptance if there is an error, stock issue, payment problem, or other valid reason.
We reserve the right to refuse, cancel, or limit any order if:
- A product is unavailable
- Payment cannot be processed
- The order information is incomplete or incorrect
- There is a pricing or product information error
- Fraudulent or suspicious activity is detected
- Delivery to the requested address is not possible
If an order is cancelled after payment has been made, the paid amount will be refunded using the original payment method where possible.
5. Prices
All prices displayed on Full-Bio.com are shown in the currency stated on the website.
Prices may change at any time without prior notice. The price charged will be the price shown at checkout at the time the order is placed, unless there is an obvious error.
Shipping costs, taxes, duties, or other fees may be added during checkout where applicable.
6. Payment
Payment must be completed using one of the payment methods offered at checkout.
Full-Bio.com may use third-party payment processors to securely handle payments. We do not store full credit card or payment card details on our own servers.
An order may not be processed or shipped until payment has been successfully received or authorized.
7. Shipping and Delivery
We aim to process and ship orders within a reasonable time after successful payment confirmation.
Delivery times may vary depending on the delivery address, shipping method, carrier, customs procedures, public holidays, and other circumstances outside our control.
Any delivery time shown on Full-Bio.com is an estimate and not a guarantee.
Customers are responsible for providing a complete and accurate shipping address. Full-Bio.com is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete address information.
8. International Orders
If international shipping is offered, customers are responsible for any customs duties, import taxes, local taxes, handling fees, or other charges required by their country.
Full-Bio.com is not responsible for delays caused by customs procedures or local import restrictions.
Customers are responsible for ensuring that the products ordered can legally be imported into their country.
9. Returns and Refunds
Customers may have the right to return products in accordance with applicable consumer protection laws.
To be eligible for a return, products should be unused, unopened, undamaged, and in their original packaging, unless applicable law provides otherwise.
For hygiene, food safety, and quality reasons, opened tea products may not be eligible for return unless they are defective, damaged, or incorrectly supplied.
Refunds may be issued after the returned product has been received and inspected.
Shipping fees may not be refundable unless required by law or unless the return is due to an error by Full-Bio.com.
10. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact Full-Bio.com through the contact options available on the website as soon as possible.
You may be asked to provide:
- Your order number
- Photos of the damaged, defective, or incorrect product
- Photos of the packaging
- A short description of the issue
If the issue is confirmed, we may offer a replacement, refund, store credit, or another suitable solution in accordance with applicable law.
11. Order Cancellation
If you wish to cancel an order, contact Full-Bio.com as soon as possible.
We cannot guarantee that an order can be cancelled once it has been processed, packed, or shipped.
If cancellation is possible and payment has already been made, a refund will be issued using the original payment method where possible.
12. Customer Accounts
Customers may be able to create an account on Full-Bio.com.
You are responsible for keeping your login details confidential and for all activity under your account.
You agree to notify Full-Bio.com if you believe your account has been accessed without permission.
We reserve the right to suspend or terminate accounts that violate these Terms and Conditions, misuse the website, or are connected with fraudulent activity.
13. Discount Codes and Promotions
Discount codes, promotional offers, and special deals may be subject to additional conditions.
Promotions may be limited by date, product, customer, quantity, or availability.
Full-Bio.com reserves the right to modify, suspend, or cancel promotions at any time where permitted by law.
Discount codes cannot be exchanged for cash and may not be combined with other offers unless clearly stated.
14. Website Use
You agree not to misuse Full-Bio.com.
You must not:
- Use the website for unlawful purposes
- Attempt to interfere with website security
- Upload malicious code, viruses, or harmful content
- Copy, scrape, or reproduce website content without permission
- Use false or misleading information
- Attempt unauthorized access to accounts, systems, or data
- Place fraudulent or abusive orders
We may restrict access to the website if misuse, fraud, or harmful activity is suspected.
15. Intellectual Property
All content on Full-Bio.com, including text, product descriptions, images, graphics, logos, design elements, layout, and website content, belongs to Full-Bio.com or its content suppliers unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or use website content for commercial purposes without written permission.
16. Availability of the Website
We aim to keep Full-Bio.com available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, secure, or error-free.
Access may be temporarily unavailable due to maintenance, updates, technical issues, hosting problems, or circumstances outside our control.
17. Limitation of Liability
To the fullest extent permitted by law, Full-Bio.com is not liable for indirect, incidental, special, or consequential damages arising from the use of the website, products, delivery services, or inability to use the website.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is not allowed by applicable law.
18. Force Majeure
Full-Bio.com is not responsible for delays or failure to perform obligations caused by events outside our reasonable control.
These may include, but are not limited to:
- Natural disasters
- Extreme weather
- War or civil unrest
- Strikes or labor disputes
- Transport disruptions
- Customs delays
- Government restrictions
- Epidemics or pandemics
- Technical failures
- Supplier delays
19. Privacy
Your personal data is handled according to our Privacy Policy.
Please read the Privacy Policy on Full-Bio.com to understand how we collect, use, store, and protect your personal data.
20. Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will always be available on Full-Bio.com. Continued use of the website after changes are published means you accept the updated Terms and Conditions.
21. Governing Law
These Terms and Conditions are governed by the applicable laws of the country where Full-Bio.com is operated, unless mandatory consumer protection laws provide otherwise.
Any disputes will be handled by the competent courts or dispute resolution bodies according to applicable law.
22. Contact
For questions about these Terms and Conditions, orders, returns, products, or website use, you can contact Full-Bio.com through the contact options available on the website.